Legal

Privacy Policy

Last updated: 1 May 2026

1. Who We Are

K.O.G Media Ltd ("K.O.G Media", "we", "us", "our") is a company registered in England and Wales. Our main trading website is kogmedia.co.uk. We operate several digital platforms including Patient Journey Academy (patientjourney.academy), Dr Rhona Academy (drrhona.academy), The Endo Course (theendocourse.com), and Dental Brain. For privacy-related enquiries, contact us at salik@kogmedia.co.uk.

2. What Data We Collect

Depending on which K.O.G Media product or platform you use, we may collect:

  • Contact and identity information (name, email address, phone number, job title)
  • Account registration details for any of our course platforms
  • Billing and payment information (processed securely via third-party payment providers — we do not store full card details)
  • Course progress, assessment responses, and CPD records
  • Technical data such as IP address, browser type, and device identifiers, collected automatically via cookies and similar technologies
  • Any communications you send us by email or through contact forms

3. How We Use Your Data

We use the data we collect to:

  • Provide and administer access to our educational courses and software products
  • Process payments and maintain billing records
  • Issue CPD certificates and maintain training records where applicable
  • Communicate with you about your account, purchases, or enquiries
  • Send marketing communications about our products and services where you have given consent or where we have a legitimate interest to do so
  • Improve and develop our products and platforms
  • Comply with our legal and regulatory obligations

4. Legal Basis for Processing

We process personal data under the following legal bases under UK GDPR:

  • Contract: Where processing is necessary to provide a product or service you have purchased or signed up for
  • Legitimate interests: Where we have a legitimate business interest not overridden by your rights (e.g. product improvement, fraud prevention)
  • Consent: Where you have explicitly opted in, for example to receive marketing emails
  • Legal obligation: Where we are required to process data to comply with UK law

5. Cookies

Our websites use cookies and similar tracking technologies to support site functionality and analyse usage. You can control cookie preferences through your browser settings. Continued use of our websites implies acceptance of essential cookies required for the site to function.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in delivering our services (such as payment processors, email platforms, and hosting providers), all of whom are required to handle data securely and in accordance with UK GDPR. We may also disclose data where required by law or to protect the rights and safety of K.O.G Media or others.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or regulatory requirements. Course and CPD records may be retained for up to seven years. You may request deletion of your data at any time (subject to overriding legal obligations) by contacting us at salik@kogmedia.co.uk.

8. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data in certain circumstances
  • Object to or restrict our processing of your data
  • Request portability of your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at salik@kogmedia.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. All payment processing is handled by PCI-DSS compliant third-party providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Continued use of our platforms following any update constitutes acceptance of the revised policy.

11. Contact

For any questions about this Privacy Policy or how we handle your personal data, please contact us at salik@kogmedia.co.uk.